- ARC-Team Engineering Tech Support Sito Web: www.arc-team.it Powered by ARC-Team Engineering S.r.l.s. Viale Brambilla 98, 27100 - Pavia (Italy)Marchi distribuiti:Asetek SimracingMoza RacingProsimuR-SeatSimagicTreq-SimTrakRacerMarchi affiliatiFanatecSimucubeThis e-mail, files or links transmitted with it are private property ; they are confidential, and intended solely for the use of the individual or entity to whom they are addressed, being protected, as such, by the Italian law. We cannot be responsible for any alteration or Internet virus transmission. If you have received this e-mail in error please destroy it immediately ; don’t make any transmission, use or copy and kindly notify the originator of the message accordingly.---- on Tue, 24 Oct 2023 16:10:58 +0200 ""Miki""<ghidini.michelangelo@gmail.com> wrote ---- Buongiorno Andrea, purtroppo non mi è mai capitato di disinstallare un gioco, lo posso fare da steam o devo farlo dal PC se mi puoi dare consigli li accetto volentieri grazie Michelangelo.Il mar 24 ott 2023, 15:20 ARC-Team Engineering <support@arcteamengineering.zohodesk.eu> ha scritto:Buon Pomeriggio,Ho dato tutte le informazioni hai tecnici simagic e mi hanno detto di provare a togliere e installare nuovamente il gioco, se nel caso il problema non si risolve dovrò fare rientrare la baseAttendo tue notizieCordiali SalutiAndrea ARC-Team Engineering Tech Support Sito Web: www.arc-team.it Powered by ARC-Team Engineering S.r.l.s. Viale Brambilla 98, 27100 - Pavia (Italy)Marchi distribuiti:Asetek SimracingMoza RacingProsimuR-SeatSimagicTreq-SimTrakRacerMarchi affiliatiFanatecSimucubeThis e-mail, files or links transmitted with it are private property ; they are confidential, and intended solely for the use of the individual or entity to whom they are addressed, being protected, as such, by the Italian law. We cannot be responsible for any alteration or Internet virus transmission. If you have received this e-mail in error please destroy it immediately ; don’t make any transmission, use or copy and kindly notify the originator of the message accordingly.---- on Tue, 24 Oct 2023 11:22:19 +0200 ""Miki""<ghidini.michelangelo@gmail.com> wrote ---- Buongiorno, ci sono ID 965 277 423 pass 9zc6ezIl giorno mar 24 ott 2023 alle ore 10:25 ARC-Team Engineering <support@arcteamengineering.zohodesk.eu> ha scritto:Perfetto fammi sapere appena ci sei Ti aspettiamoCordiali SalutiAndrea ARC-Team Engineering Tech Support Sito Web: www.arc-team.it Powered by ARC-Team Engineering S.r.l.s. Viale Brambilla 98, 27100 - Pavia (Italy)Marchi distribuiti:Asetek SimracingMoza RacingProsimuR-SeatSimagicTreq-SimTrakRacerMarchi affiliatiFanatecSimucubeThis e-mail, files or links transmitted with it are private property ; they are confidential, and intended solely for the use of the individual or entity to whom they are addressed, being protected, as such, by the Italian law. We cannot be responsible for any alteration or Internet virus transmission. If you have received this e-mail in error please destroy it immediately ; don’t make any transmission, use or copy and kindly notify the originator of the message accordingly.---- on Tue, 24 Oct 2023 10:16:06 +0200 ""Miki""<ghidini.michelangelo@gmail.com> wrote ---- Buongiorno Andrea.Io prevedo di rientrare per le 11:15 , appena arrivo a casa mi collego al link e ci sentiamo subito se mi lascia un n di telefono grazie Michelangelo Il mar 24 ott 2023, 09:20 ARC-Team Engineering <support@arcteamengineering.zohodesk.eu> ha scritto:Buongiorno, Nessun problema, se vuole facciamo oggi alle 12 o anche prima se lei può e vediamo di risolvere il problemaLascio già il link dell'software che usiamo per connetterci:https://www.dropbox.com/scl/fi/dw0ew6pej2dtnho2a8w2i/assistenza-ARC.exe?rlkey=5oq7kuqe1mb0klot1gjdp1wwi&dl=0Ci sentiremo dopoCordiali SalutiAndrea ARC-Team Engineering Tech Support Sito Web: www.arc-team.it Powered by ARC-Team Engineering S.r.l.s. Viale Brambilla 98, 27100 - Pavia (Italy)Marchi distribuiti:Asetek SimracingMoza RacingProsimuR-SeatSimagicTreq-SimTrakRacerMarchi affiliatiFanatecSimucubeThis e-mail, files or links transmitted with it are private property ; they are confidential, and intended solely for the use of the individual or entity to whom they are addressed, being protected, as such, by the Italian law. We cannot be responsible for any alteration or Internet virus transmission. If you have received this e-mail in error please destroy it immediately ; don’t make any transmission, use or copy and kindly notify the originator of the message accordingly.---- on Mon, 23 Oct 2023 17:05:25 +0200 ""Miki""<ghidini.michelangelo@gmail.com> wrote ---- Buonasera Andrea.Io sono disponibile tutti i giorni dalle 12 alle 14, ma se prevede che ci vorrà più tempo allora dovremmo fare venerdì mattina.Buona serata Michelangelo.Il lun 23 ott 2023, 15:05 ARC-Team Engineering <support@arcteamengineering.zohodesk.eu> ha scritto:Buon Pomeriggio, Dovremmo collegarci da remoto per analizzare noi se qualcosa non va, oggi non siamo disponibili perchè abbiamo gia un altra assistenza da fare ma nei prossimi giorni noi siamo disponibili, dal lunedì al venerdì dalle 9 alle 16, mi comunichi un giorno a lei comodo per poterci collegare e analizzare meglio il problema:Cordiali SalutiAndrea ARC-Team Engineering Tech Support Sito Web: www.arc-team.it Powered by ARC-Team Engineering S.r.l.s. Viale Brambilla 98, 27100 - Pavia (Italy)Marchi distribuiti:Asetek SimracingMoza RacingProsimuR-SeatSimagicTreq-SimTrakRacerMarchi affiliatiFanatecSimucubeThis e-mail, files or links transmitted with it are private property ; they are confidential, and intended solely for the use of the individual or entity to whom they are addressed, being protected, as such, by the Italian law. We cannot be responsible for any alteration or Internet virus transmission. If you have received this e-mail in error please destroy it immediately ; don’t make any transmission, use or copy and kindly notify the originator of the message accordingly.---- on Mon, 23 Oct 2023 12:25:08 +0200 ""Miki""<ghidini.michelangelo@gmail.com> wrote ---- Buongiorno, ho scaricato il file ho controllato che Simpro manager fosse chiuso ho aperto percorso file e ho fatto copia e incolla sostituendo il file che era già presente e ho avviato F1 23 da steam che ha subito scaricato un piccolo aggiornamento ma non è cambiato nulla.Il giorno lun 23 ott 2023 alle ore 09:34 ARC-Team Engineering <support@arcteamengineering.zohodesk.eu> ha scritto:Buongiorno,Ti lascio la procedura qui sottoPrima cosa chiudere il SimPro, controllare anche nelle app in background che sia chiuso.Successivamente fare clic destro sull'icona del SimPro e selezionare ""Apri Percorso File"".Dopo l'apertura della finestra incollare il file scaricabile a questo link (https://www.dropbox.com/scl/fi/ne6r4vvdicrcy7dxpufd1/SIMAGIC-Driver.exe?rlkey=01xi78lehsxlwn4sdkp09kkvw&dl=0) e riprovare in giocoAttendo un riscontro dopo la proceduraCordiali SalutiAndrea ARC-Team Engineering Tech Support Sito Web: www.arc-team.it Powered by ARC-Team Engineering S.r.l.s. Viale Brambilla 98, 27100 - Pavia (Italy)Marchi distribuiti:Asetek SimracingMoza RacingProsimuR-SeatSimagicTreq-SimTrakRacerMarchi affiliatiFanatecSimucubeThis e-mail, files or links transmitted with it are private property ; they are confidential, and intended solely for the use of the individual or entity to whom they are addressed, being protected, as such, by the Italian law. We cannot be responsible for any alteration or Internet virus transmission. If you have received this e-mail in error please destroy it immediately ; don’t make any transmission, use or copy and kindly notify the originator of the message accordingly.---- il Lun, 23 Ott 2023 07:24:39 +0200 ""ghidini.michelangelo""<ghidini.michelangelo@gmail.com> ha scritto ---- Buongiorno, numero ordine: 14065 del 18/10/2023Il lun 23 ott 2023, 07:17 Miki <ghidini.michelangelo@gmail.com> ha scritto:Buongiorno, ecco il numero d'ordine esatto:Il sab 21 ott 2023, 12:53 ARC-Team Engineering <support@arcteamengineering.zohodesk.eu> ha scritto:Ciao michelangelo ghidini,Questa è una mail automatica per comunicarti che abbiamo ricevuto il tuo ticket # 207.Un nostro tecnico si metterà in contatto con te per fornirti assistenza e aiutarti.Se nel frattempo vuoi aggiungere altri dettagli rispondi pure a questa mail.A presto!
- ARC-Team Engineering Tech Support Sito Web: www.arc-team.it Powered by ARC-Team Engineering S.r.l.s. Viale Brambilla 98, 27100 - Pavia (Italy)Marchi distribuiti:Asetek SimracingMoza RacingProsimuR-SeatSimagicTreq-SimTrakRacerMarchi affiliatiFanatecSimucubeThis e-mail, files or links transmitted with it are private property ; they are confidential, and intended solely for the use of the individual or entity to whom they are addressed, being protected, as such, by the Italian law. We cannot be responsible for any alteration or Internet virus transmission. If you have received this e-mail in error please destroy it immediately ; don’t make any transmission, use or copy and kindly notify the originator of the message accordingly.
- "
- "<div dir=""ltr"">Buongiorno, ho scaricato il file ho controllato che Simpro manager fosse chiuso ho aperto percorso file e ho fatto copia e incolla sostituendo il file che era già presente e ho avviato F1 23 da steam che ha subito scaricato un piccolo aggiornamento ma non è cambiato nulla.<div class=""x_266653260gmail_quote""><div dir=""ltr"" class=""x_266653260gmail_attr"">Il giorno lun 23 ott 2023 alle ore 09:34 ARC-Team Engineering <<a href=""mailto:support@arcteamengineering.zohodesk.eu"" target=""_blank"" rel=""noreferrer"">support@arcteamengineering.zohodesk.eu> ha scritto:<blockquote class=""x_266653260gmail_quote"" style=""margin : 0px 0px 0px 0.8ex; border-left : 1px solid rgb(204,204,204); padding-left : 1ex; ""><div style=""font-size : 13px; font-family : Arial, Helvetica, sans-serif; ""><div style=""font-size : 13px; font-family : Arial, Helvetica, sans-serif; "">Buongiorno,Ti lascio la procedura qui sottoPrima cosa chiudere il SimPro, controllare anche nelle app in background che sia chiuso.Successivamente fare clic destro sull'icona del SimPro e selezionare ""Apri Percorso File"".Dopo l'apertura della finestra incollare il file scaricabile a questo link (<a href=""https://www.dropbox.com/scl/fi/ne6r4vvdicrcy7dxpufd1/SIMAGIC-Driver.exe?rlkey=01xi78lehsxlwn4sdkp09kkvw&dl=0"" target=""_blank"" rel=""noreferrer"">https://www.dropbox.com/scl/fi/ne6r4vvdicrcy7dxpufd1/SIMAGIC-Driver.exe?rlkey=01xi78lehsxlwn4sdkp09kkvw&dl=0) e riprovare in giocoAttendo un riscontro dopo la proceduraCordiali SalutiAndrea<div title=""sign_holder::start""><div style=""font-size : 13px; font-family : Arial, Helvetica, Verdana, sans-serif; ""><div style=""font-size : 13px; font-family : Arial, Helvetica, Verdana, sans-serif; ""><div style=""font-size : 13px; font-family : Arial, Helvetica, Verdana, sans-serif; ""><div style=""font-size : 13px; font-family : Arial, Helvetica, Verdana, sans-serif; ""><div style=""font-family : Arial; text-align : left; ""><span style=""font-size : 18px; ""><div style=""text-align : left; ""><div style=""float : left; "" id=""x266653260m-410351475002784730x_302938016target_mov_img_81167713947531""><img style=""padding:0px;max-width:100%;width:37.5px;box-sizing:border-box;height:auto;"" src=""/api/v1/threads/149853000000611011/inlineImages/edbsnf511e5e8b1f90ef780876c30cf193d843a9515f11f385d9b243f9e4bb780c181801a2e6dde20716af685f919e243d125cfb09e58419dfff3bcf816b02e504731aeca574286959fcc6346bd578e06e252?et=18c6d2c13ef&ha=29579eb7cc0e8f6f2b7e82a03c065bf91570bbaa0656b8c99fa80aac216c7cef&f=1.png"" width=""150"" height=""150"" loading=""lazy"" /> ARC-Team Engineering<div style=""font-family : Arial; font-size : medium; text-align : left; ""><span style=""font-size : 18px; ""> Tech Support<div style=""font-family : Arial; font-size : medium; text-align : left; ""><span style=""font-size : 13px; ""> Sito Web: <a href=""http://www.arc-team.it"" target=""_blank"" rel=""noreferrer"">www.arc-team.it<div style=""font-family : Arial; font-size : medium; text-align : left; ""><span style=""font-size : 13px; ""> Powered by ARC-Team Engineering S.r.l.s. <div style=""font-family : Arial; font-size : medium; text-align : left; ""><span style=""font-size : 13px; ""> Viale Brambilla 98, 27100 - Pavia (Italy)<div style=""font-family : Arial; font-size : medium; ""><span style=""font-size : 10px; ""><div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Marchi distribuiti:<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Asetek Simracing<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Moza Racing<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Prosimu<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">R-Seat<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Simagic<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Treq-Sim<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">TrakRacer<div style=""font-family : Arial; font-size : medium; ""><span style=""font-size : 10px; ""><div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Marchi affiliati<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Fanatec<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Simucube<div style=""font-family : Arial; font-size : medium; ""><span style=""font-size : 10px; ""><div style=""font-family : Arial; font-size : medium; ""><span style=""font-size : 10px; "">This e-mail, files or links transmitted with it are private property ; they are confidential, and intended solely for the use of the individual or entity to whom they are addressed, being protected, as such, by the Italian law. We cannot be responsible for any alteration or Internet virus transmission. If you have received this e-mail in error please destroy it immediately ; don’t make any transmission, use or copy and kindly notify the originator of the message accordingly.<div title=""sign_holder::end"">---- il Lun, 23 Ott 2023 07:24:39 +0200 ""ghidini.michelangelo""<<a href=""mailto:ghidini.michelangelo@gmail.com"" target=""_blank"" rel=""noreferrer"">ghidini.michelangelo@gmail.com> ha scritto ---- <div title=""beforequote:::""><blockquote style=""border-left : 1px dotted rgb(229,229,229); margin-left : 5px; padding-left : 5px; ""><div dir=""auto"">Buongiorno, numero ordine: 14065 del 18/10/2023<div dir=""ltr"">Il lun 23 ott 2023, 07:17 Miki <<a href=""mailto:ghidini.michelangelo@gmail.com"" target=""_blank"" rel=""noreferrer"">ghidini.michelangelo@gmail.com> ha scritto:<blockquote style=""margin : 0px; border-left : 1px solid rgb(204,204,204); padding-left : 1ex; ""><div dir=""auto"">Buongiorno, ecco il numero d'ordine esatto:<div dir=""ltr"">Il sab 21 ott 2023, 12:53 ARC-Team Engineering <<a href=""mailto:support@arcteamengineering.zohodesk.eu"" target=""_blank"" rel=""noreferrer"">support@arcteamengineering.zohodesk.eu> ha scritto:<blockquote style=""margin : 0px; border-left : 1px solid rgb(204,204,204); padding-left : 1ex; ""><div style=""font-size : 13px; font-family : Arial, Helvetica, Verdana, sans-serif; "">Ciao michelangelo ghidini,Questa è una mail automatica per comunicarti che abbiamo ricevuto il tuo ticket # 207.Un nostro tecnico si metterà in contatto con te per fornirti assistenza e aiutarti.Se nel frattempo vuoi aggiungere altri dettagli rispondi pure a questa mail.A presto!
- <div style=""font-size : 13px; font-family : Arial, Helvetica, Verdana, sans-serif; ""><div style=""font-family : Arial; text-align : left; ""><span style=""font-size : 18px; ""><div style=""text-align : left; ""> <img style=""padding : 0px; max-width : 100%; box-sizing : border-box; width : 37.5px; height : auto; ""> ARC-Team Engineering<div style=""font-family : Arial; font-size : medium; text-align : left; ""><span style=""font-size : 18px; ""> Tech Support<div style=""font-family : Arial; font-size : medium; text-align : left; ""><span style=""font-size : 13px; ""> Sito Web: <a href=""http://www.arc-team.it/"" target=""_blank"" rel=""noreferrer"">www.arc-team.it<div style=""font-family : Arial; font-size : medium; text-align : left; ""><span style=""font-size : 13px; ""> Powered by ARC-Team Engineering S.r.l.s. <div style=""font-family : Arial; font-size : medium; text-align : left; ""><span style=""font-size : 13px; ""> Viale Brambilla 98, 27100 - Pavia (Italy)<div style=""font-family : Arial; font-size : medium; ""><span style=""font-size : 10px; ""><div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Marchi distribuiti:<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Asetek Simracing<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Moza Racing<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Prosimu<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">R-Seat<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Simagic<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Treq-Sim<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">TrakRacer<div style=""font-family : Arial; font-size : medium; ""><span style=""font-size : 10px; ""><div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Marchi affiliati<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Fanatec<div style=""font-family : Arial; font-size : medium; line-height : 1; ""><span style=""font-size : 10px; "">Simucube<div style=""font-family : Arial; font-size : medium; ""><span style=""font-size : 10px; ""><div style=""font-family : Arial; font-size : medium; ""><span style=""font-size : 10px; "">This e-mail, files or links transmitted with it are private property ; they are confidential, and intended solely for the use of the individual or entity to whom they are addressed, being protected, as such, by the Italian law. We cannot be responsible for any alteration or Internet virus transmission. If you have received this e-mail in error please destroy it immediately ; don’t make any transmission, use or copy and kindly notify the originator of the message accordingly.<br style=""color : rgb(0,0,0); font-family : Arial, Helvetica, Verdana, sans-serif; font-size : 13px; font-style : normal; font-weight : 400; letter-spacing : normal; text-indent : 0px; text-transform : none; word-spacing : 0px; white-space : normal; "">
[text] test
Viewer
Editor
You can edit this paste and save as new: